Privacy Policy

Section 1 Information about the collection of personal data

  1. We provide information below about the collection of personal data when using this website. Personal data is all data that relates to you personally, e.g. name, address, email addresses, and user behaviour.
  2. The data controller pursuant to Article 4(7) of the EU General Data Protection Regulation (GDPR) is CeramTec GmbH, CeramTec-Platz 1-9, 73207 Plochingen, Germany (see our Legal Notice). You can contact our data protection officer by sending an email to or writing to “The data protection officer” at our postal address.
  3. When you contact us by email or via a contact form, we will store the data you have provided in order to respond to your queries. We will erase the data collected on these forms after storage of the data is no longer necessary, or we will restrict processing if statutory retention periods apply.
  4. If we use service providers to provide specific functions on our website or would like to use your data for advertising purposes, we will inform you in detail about the applicable processes. We will also specify the criteria laid down for the retention period.

Section 2 Your rights

  1. You have the following rights regarding your personal data that we process:
    · Right of access
    · Right to rectification or erasure
    · Right to restriction of processing
    · Right to object to processing
    · Right to data portability
  2. You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data by us.

Section 3 Collection of personal data when visiting our website

  1. If you use the website for information purposes only, i.e. if you do not register on our website or send information to us in any other way, we only collect the personal data that your browser transfers to our server. If you wish to view our website, we collect the following data, which we require for technical purposes to display our website and to guarantee the stability and security of our website (legal basis is Article 6(1)(f) GDPR).
    · IP address
    · Date and time of request
    · Time zone difference from Greenwich Mean Time (GMT)
    · Content of the request (specific page)
    · Access Status/HTTP status code
    · Amount of data transferred in each case
    · The website from which the request is coming
    · Browser
    · Operating system and interface
    · Language and version of your browser software
  2. Cookies are also stored on your computer when you use our website, in addition to the above data. Cookies are small text files that are stored on your hard disk for the browser you are using and that provide the website that creates the cookie (in this case, us) with certain information. Cookies cannot run programs or infect your computer with viruses. They are used to make our website generally more user-friendly and effective.
  3. Use of cookies:
    1. This website uses the following types of cookies, the scope and functionality of which are explained below:
      · Transient cookies (see b)
      · Persistent cookies (see c).
    2. Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. Session cookies store a session ID, which is associated with the various requests made by your browser in the same session. This means that we can recognise your computer when you return to the website. Session cookies are deleted when you log out or when you close your browser.
    3. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete cookies at any time via your browser's security settings.
    4. You can configure your browser settings to suit your preferences, e.g. to reject third-party cookies or all cookies. Please note that you may not be able to use all the features of this website if you disable cookies.
    5. We also use cookies to identify you when you come back to the website, if you have an account with us. Otherwise, you have to log in again at each visit.
    6. The Flash cookies used on our website are saved by your Flash plug-in, not your browser. We also use HTML5 storage objects, which are saved on your device. These objects store the required data independently of your browser and do not have an automatic expiry date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. “Better Privacy” for Mozilla Firefox ( or the Adobe Flash killer cookie for Google Chrome. You can prevent HTML5 storage objects being used by using your browser's privacy mode. We also recommend that you regularly delete your cookies and your browser history manually.

Section 4 Other features and services on our website

  1. In addition to using our website to provide information, we also offer various services that you can use, if interested. To use these services, you must provide further personal data, which we use to provide the applicable service and to which the above data processing principles apply.
  2. In some cases, we use external service providers to process your data. We have carefully selected these service providers, who are required to follow our instructions and are regularly checked.
  3. We may also disclose your personal data to third parties for promotions, competitions, concluding contracts or similar services that we offer together with partners. We provide further information at the point that you enter your personal data or at the bottom of the description of the service.
  4. If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you of the consequences of this fact in the description of the service.

Section 5 Objection or withdrawal of consent to the processing of your data

  1. You may withdraw your consent to the processing of your data at any time. Withdrawal of consent only affects the lawfulness of the processing of your personal data from the time that you withdraw your consent.
  2. Where we base the processing of your personal data on legitimate interest, you may object to the processing. This is the case in particular if processing is not necessary to perform a contract with you, which is indicated by us in each case in the following description of the features. When exercising your right to object, we ask you to explain the reasons why we should not process your personal data as we have done. If your objection is justified, we will review the situation and either stop or modify data processing or explain to you our compelling legitimate grounds, on the basis of which we are continuing to process your data.
  3. Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. You can notify us of your objection to processing for advertising purposes at any time, using the following contact details: CeramTec GmbH, CeramTec-Platz 1-9, 73207 Plochingen, Germany (see our Legal Notice). You can contact our data protection officer by sending an email to or writing to “The data protection officer” at our postal address.

    1. Newsletter

    1. You can consent and subscribe to our newsletter, which we use to let you know about current interesting offers. The goods and services advertised are specified in the declaration of consent.
    2. To register for our newsletter, we use what is called the double opt-in method. This means that, after you have registered, we will send an email to the email address you have specified, where we will ask you to confirm that you would like to receive the newsletter. If you do not confirm your registration within 24 hours, your data will be blocked and will be deleted automatically after one month. We also store your IP addresses and the times/dates that you register and confirm. The purpose of this process is to confirm that you wish to register and also, if applicable, to identify potential misuse of your personal data.
    3. The only information required to receive the newsletter is your email address. You can freely provide other data (which is indicated separately), which we use to address you personally. After you have confirmed, we will save your email address for the purpose of sending you the newsletter. The legal basis is Article 6(1)(a) GDPR.
    4. You may withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter. You can declare your withdrawal of consent by clicking on the link provided in every newsletter email, by sending an email to , or by contacting us in one of the ways listed in our Legal Notice.
    5. Please note that we analyse your user behaviour when we send out the newsletter. For this analysis, the emails we send contain web beacons or tracking pixels, which are single-pixel image files that are stored on our website. For analysis purposes, we link the data listed in Section 3 and the web beacons to your email address and an individual ID.

      You can opt-out of this tracking at any time by clicking on the separate link provided in each email or by informing us via a different method. The information is stored for as long as you are subscribed to the newsletter. After you unsubscribe, we only store the data for statistical purposes and anonymously.

    Web Analytics

    1. Use of Google Analytics

    1. This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files that are stored on your computer to help analyse your use of the website. The information generated by the cookie about your use of this website is usually sent to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, your IP address will first be truncated by Google within the Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity, and to provide other services associated with website activity and Internet use for the website operator.
    2. The IP address sent by your browser for Google Analytics is not combined with other Google data.
    3. You can prevent cookies from being stored by selecting the appropriate settings in your browser. However, please note that by doing so you may not be able to use all the features of this website. You can also prevent the data generated by the cookie about your use of the website (including your IP address) from being passed to Google and being processed by Google by downloading and installing the browser plugin available at the following link:
    4. This website uses Google Analytics with the “_anonymizeIp()” extension. This means that IP addresses are truncated before they are processed, so that they cannot be used to identify individuals. If the data collected about you is personally identifiable, it will be excluded immediately and the personal data will then be deleted as soon as possible.
    5. We use Google Analytics to analyse and regularly improve use of our website. We can use the statistics from Google Analytics to improve our website and make it more interesting for you when you visit. For exceptional cases where personal data is transferred to the USA, Google has accepted the EU-US Privacy Shield ( The legal basis for the use of Google Analytics is Article 6(1)(f) GDPR.
    6. Details of the third party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use:, Privacy overview:, and Privacy Policy:
      Social Media

      1. Use of social media plug-ins

      1. We currently use the following social media plug-ins: Google+, Twitter, LinkedIn, and Vimeo. We use the two-click solution for these plug-ins. This means that, when you visit our site, no personal data is initially passed on to the providers of these plug-ins. You can see who is the provider of the plug-in from the initial letters or logo on the box. You can use the button to communicate directly with the provider of the plug-in. The plug-in provider is only notified that you have opened the specific page on our website when you click the plug-in box and enable the plug-in. The data referred to under Section 3 of this Privacy Policy is also sent. In the case of Facebook and Xing, according to each provider the IP address is anonymised in Germany immediately after collection. By activating the plug-in, data is automatically transmitted to the applicable plug-in provider and stored at their location (for US providers, in the USA). As the plug-in provider collects data via cookies in particular, we recommend that you use your browser's security settings to delete all cookies before clicking on the greyed-out box.
      2. We have no control over the collected data and data processing operations and we do not know the full extent of data collection, the purposes of processing or the retention periods. We also have no information about erasure (deletion) of the collected data by the plug-in provider.
      3. The plug-in provider stores the data collected about you as user profiles and uses these profiles for the purposes of advertising, market research and/or to personalise the design of its website. Data is processed (including for users who are not logged in) to display personalised advertising and to inform other users of the social network about your activity on our website. You have a right to object to the creation of these user profiles. To object, you must contact the relevant plug-in provider. We use the plug-ins to allow you to interact with the social networks and other user, so that we can improve our website and make it more interesting for you when you visit. The legal basis for the use of plug-ins is Article 6(1)(f) GDPR.
      4. The data is disclosed whether or not you have an account with the plug-in provider and are logged in to the platform. If you are logged in to the plug-in provider's platform, your data collected on our website is directly associated with your existing account with the plug-in provider. If you press the enabled button and e.g. link the page, the plug-in provider also stores this information in your user account and share its with your contacts publicly. We recommend regularly logging out after you have used a social network, in particular before enabling the button, so that your activity cannot be associated with your profile with the plug-in provider.
      5. See the Privacy Policies of these providers below for more information about the purpose and scope of data collection and processing by the plug-in provider. The Privacy Policies also provide more information about your rights and the settings you can use to protect your privacy.
      6. Addresses of each plug-in provider and URL for privacy policies:
        1. Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; Google has accepted the EU-US Privacy Shield,
        2. Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; Twitter has accepted the EU-US Privacy Shield,
        3. LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; LinkedIn has accepted the EU-US Privacy Shield,

      2. Embedded Vimeo videos

      1. We may embed videos from the Vimeo platform, which is provided by Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy Policy:
      2. Please note that Vimeo may use Google Analytics. Please also see the Privacy Policy ( and opt-out options for Google Analytics ( or your Google settings for the use of data for marketing purposes (


If you have any comments or complaints regarding how we process your personal information, please don’t hesitate to contact our data protection officer. If despite our efforts the information we have saved is incorrect, we will gladly correct this information on request.

Data Protection Officer